Doug Merritt
Doug Merritt

I shape design systems with the foundation, craft, and process that teams can trust.

Lead Designer
15 years of experience
Healthcare, financial services, e-commerce, B2B SaaS

Sendoso Campaigns

  • Product Design
  • B2B E-Commerce

Redesigned a gift-sending flow with a new e-commerce browsing experience and streamlined configuration, driving a 12.3% increase in campaign creation.

Cigna Digital Customer Experience

  • Product Design
  • Research & Discovery
  • Healthcare

A guidance pilot that measurably cut healthcare costs grew into an anticipatory service platform now built into Cigna's flagship app.